Our major success has been in raising public awareness due to big support by all media over the years. Ongoing publicity continues to expose error-prone hospitals and their foul-ups. What costs money is not safety but bad safety management. Hospitals are in their own emergency department and don’t know it.
Hospitals, freewheeling, ungoverned and reckless, are in a self-inflicted crisis suffering severe doses of unaccountability. The trusting public gets “Russian roulette” health care systems as a result.
Understanding stunned loved ones of patients who died but should have lived and patients who survived near misses. For two decades we’ve read your letters, listened, and made the effort to meet you at public forums. We know how furious you are and what is needed because we’ve been there and share your outrage.
We all must pay our parking fines, but health care providers walk away from deadly neglect because health-o-crats are in denial there are any problems in health systems they oversee.
Untruthful death certificates hide the catastrophes… no one has the foresight to monitor them. As for the law – what’s left of our rights – it’s just too clumsy and expensive to help and safeguard people.
Medical Error Action Group has churned out 21 reports and lodged 22 submissions. Conclusion? Health care in Australia can be a pretty slip-shod operation. But who’s listening? Not the people who should be. Or cares? No one, apparently, but us.
Overhaul the system and transform the process for only then will things head in the right direction…
- THERAPEUTIC outcomes …not legal outcomes
- SAFETY first …not secrecy first
- PEOPLE oriented …not claim oriented
- FORWARD looking …not backward looking
- EFFECTIVE …not efficient
- COMMONSENSICAL …not legalistic
- SUCCESS measured by remediation of underlying problem …not by compliance.