Need help?


  • Register for help (enquire within)
  • Telephone advice Q&A sessions (by appointment)
  • Steer you out of a hospital bureaucratic quagmire
  • Examine your medical records
  • Investigate your matter (slots limited due to demand)
  • Medical error advocacy
  • Information Packs — you can’t be without one!  (description below)

N.b. face-to-face meetings suspended due to China COVID-19 Pandemic


To understand an event, you must know what went on before, and that means going right back to the start.  Invaluable and vital for affected patients and bereaved families if you want to know where to start, what to do and how to do it, our INFORMATION PACKS packed with tips, include heaps of useful and essential stuff.  In seeking accountability and responsibility, be prepared for what’s ahead.

There are three types:

Before you go to hospital —

  • How To Survive in Hospital and Avoid Hospital Stuff-Ups;

After you’ve been and error uncovered

  • Patient Survived (near miss); and
  • Patient Died.  

About to go off to hospital?  Find out how best to AVOID HOSPITAL STUFF-UPS